Phone SA: +27 21 673 8100 Phone UK: +44 20 3588 3233
Phone SA: +27 021 673 8100 Phone UK: +44 020 3588 3233

WHAT WE DO

WE DO WORLD-CLASS BPO

Think of us as that rare employee that you can trust to speak to your valued customers, or delegate those demanding but crucial back-end tasks to; that reliable person who will get them done, no matter what.
As a quality-certified, international player with a proven track record,
Boomerang SA is a specialist business process outsourcing destination.
Our services include multi-channel contact center and BPO delivery which is tailor-made to deliver
Great Customer Experience (CX).

AND HERE'S HOW WE DO IT

PROVEN TRACK RECORD

01

Established since 2005 and an industry award winner.

QUALITY THAT SHINES

02

ISO9001:2015 certified and 100% quality assurance guarantee.

BRILLIANT VALUE

03

Cape Town, South Africa offshore location.

CULTURE AFFINITY

04

International English 1st language capability.

INTELLIGENT SYSTEMS

05

Development and maintenance of extensive, GDPR and POPIA compliant B2B and B2C consumer bases.

FOCUSSED ON COMPLIANCY

06

Strict GDPR and privacy operational policies.

FINANCIAL AUTHORITY

07

Authorised Financial Services Provider.

INNOVATIVE SOLUTIONS

08

Alpha CRM provides data insights, reporting, campaign customisation.

RESULTS DRIVEN

09

Proven capability to achieve sales and quality performance targets on B2B and B2C campaign.

GET A QUOTE

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SERVICES

A world-class suite of services means Boomerang SA is among the best operators homegrown in South Africa.
Our success paved the way for a growing international footprint.
Through our services listed below, we have a desire to foster Meaningful People Connections.

Customer Experience (CX) Services

Multi-ChanneI Inbound & Outbound CC

B2B Marketing and Sales

Customer Sales & Retentions

Loyalty & Membership Programmes

Policy & Membership Administration

Human Resources Outsourcing (HRO)

Business Process Outsourcing (BPO)

Quality Management & Compliance

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