WE PUT OUR CLIENTS FIRST.
It’s good for the morale to give oneself a pat on the back every so often, and at Boomerang we’ve got several things we do really well. Plus we’re fast learners, so bring on the new and challenging. We love a stretch goal, as well as that out-the-box thinking that finds you the solution you are looking for. The contact centre industry has flourished in recent years, from its roots in outbound telemarketing to managing outbound calls, both B2B and B2C, to inbound customer care. Boomerang is a comprehensive business process outsourcing destination.
Here are some of the elements we are proud of:
Personalised, customised services delivered by English first language agents
Highly competitive price points bring real value, compared to other locations
Better quality than traditional outsource locations such as India and The Philippines
We’ve won awards and have a proven track record
Proven scalability – we assume the risk as you require either more or less agents
Who we source from the vast talent pool available in South Africa
Top notch infrastructure, great connectivity and a robust financial services environment