WE'VE GOT THE GOODS, AND WE REALLY GET WHAT YOU NEED...

It’s good for the morale to give oneself a pat on the back every so often, and at Boomerang we’ve got several things we do really well. Plus we’re fast learners, so bring on the new and challenging. We love a stretch goal, as well as that out-the-box thinking that finds you the solution you are looking for. The contact center industry has flourished in recent years, from its roots in outbound telemarketing to managing outbound calls, both B2B and B2C, to inbound customer care. Boomerang is a comprehensive business process outsourcing destination.

Here are some of the elements we are proud of:

Personalised, customised services delivered by English first language Bae's (agents).

Highly competitive price points bring real value, compared to other locations

Better quality than traditional outsource locations such as India and The Philippines

We’ve won awards and have a proven track record

Proven scalability – we assume the risk as you require either more or less Bae's (agents)

Who we source from the vast talent pool available in South Africa

Top notch infrastructure, great connectivity and a robust financial services environment