We achieve client acquisition and gain market share through targeted telemarketing and outbound B2B and B2C services. Though the fourth industrial revolution (4IR) prioritises automation and artificial intelligence (AI), Boomerang SA also believes in retaining the element of human empathy, for a holistic contact centre experience. Does your business need to outsource voice and contact centre, or BPO back office services to a partner? Then look no further than the Boomerang SA value proposition.
WE PUT OUR CLIENTS FIRST.
service outsourced clients with our clear English, first-language capability agents
have a proven track record and hold awards for best-of-breed
demonstrate real value and provide quality services at a reduced cost to onshore locations in Australia
offer a service exceeding that of traditional outsource locations like India and the Philippines
scale rapidly and increase agent capacity as required
provide highly personalised and customised services
offer a seamless extension of our clients’ business operation
provide quality service at competitive rates
have great infrastructure and connectivity, and a robust financial services environment
can leverage our high unemployment rate to provide a vast talent pool
have an ideal location that enables us to offer a 24/7 service outside of the outsourcing country’s time zones
The sectors we service: