Phone SA: +27 21 673 8100 Phone UK: +44 20 3588 3233

INDUSTRIES SERVED

WE VALUE RELATIONSHIPS

At Boomerang, we have built solid relationships, performed marketing feats of note and provided
comprehensive business process outsourcing services for clients across many sectors.
We’re flexible, agile, up for challenges and well-positioned to expand into new areas.

E-COMMERCE

INSURANCE

ENTERTAINMENT

RETAIL

TRADE SHOW ORGANISERS

TECHNOLOGY FIRMS

SUBSCRIPTION SERVICES

TRAVEL LEISURE & HOTELS

FINANCE

WE'VE GOT THE GOODS, AND WE REALLY GET WHAT YOU NEED...

It’s good for the morale to give oneself a pat on the back every so often, and at Boomerang we’ve got several things we do really well. Plus we’re fast learners, so bring on the new and challenging. We love a stretch goal, as well as that out-the-box thinking that finds you the solution you are looking for. The contact center industry has flourished in recent years, from its roots in outbound telemarketing to managing outbound calls, both B2B and B2C, to inbound customer care. Boomerang is a comprehensive business process outsourcing destination.


Here are some of the elements we are proud of:
  • Personalised, customised services delivered by English first language Bae's (agents).
  • Highly competitive price points bring real value, compared to other locations
  • Better quality than traditional outsource locations such as India and The Philippines
  • We’ve won awards and have a proven track record
  • Proven scalability – we assume the risk as you require either more or less Bae's (agents)
  • Who we source from the vast talent pool available in South Africa
  • Top notch infrastructure, great connectivity and a robust financial services environment
  • DATA PRIVACY AND INFORMATION SECURITY.

    Protection of Personal Information Act (POPI): Compliant with international data privacy regulations including the requirements of South Africa’s Protection of Personal Information Act (POPI) and the UK’s General Data Protection Regulation (GDPR). Boomerang is PCI compliant and ISO2017 certified.

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