OUR BRAND STORY
Boomerang SA was founded in 2005 and is a South African homegrown success story.
The company operates in the flourishing BPO sector and has a global footprint. Initially providing guest loyalty programme and contact center services for a prominent hospitality company.
Boomerang SA has extended its services over the years to include clients operating in
telecommunications, retail, e-commerce, insurance, automotive, customer acquisitions, loyalty or member subscription sectors.
Through our focus on human resource development, continued process improvements, client centric services delivery and the adoption of progressive technologies, we stand tall within the BPO arena.
Boomerang SA is a dynamic, results-driven outsource contact center, employing hundreds of full-time employees.
We hold strong to our company vision
to always create meaningful people connections for our clients, their clientele, and our own teams.
We are proud of our company culture and the role we play in providing career and development opportunities to unemployed and underemployed people in our local communities. Our first and most important customers are our employees, who are the heart and soul of our business.
The company is a FSCA authorised financial services provider.
Boomerang SA is ISO9001:2015, ISO27001 certified, PCI compliant and offers a 100% quality assurance guarantee.
We continue to receive accolades, awards and recognition for providing quality services, for being a reliable and sustainable contact center and BPO business partner.