QUALITY BPO + CONTACT CENTRE

Innovative Alpha CRM system for domestic and international clients.

CONTACT CENTRE

Inbound and Outbound contact centre services domestic and international.

DATA PROTECTION

South African Protection of Personal Information Act (PoPI) and the United Kingdom's General Data Protection Regulation (GDPR).

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WHY PARTNER WITH BOOMERANG SOUTH AFRICA?

Boomerang specializes in providing international, quality certified, outsourced voice and business process (BPO) services. Looking to outsource your contact centre, telemarketing, lead generation or business process services? Look no further.

BOOMERANG IS PROUDLY SOUTH AFRICAN, WITH A GLOBAL FOOTPRINT.

Established in 2005, we’re headquartered in Cape Town, South Africa - proven, reliable and dedicated. Our quality team, organisational culture and deep domain expertise set us apart as your ultimate outsourced contact centre and telemarketing partner. We do telemarketing best. Put us to the test, we’re waiting for your call.

CONTACT CENTRE

Inbound and outbound contact centre services domestic and international.

TRAINING

Providing call centre staff development and training.

BPO SERVICES

Data capture, administration, customer surveys and back-office business process outsourcing services.

DATA PRIVACY IS OUR TOP PRIORITY.

Protection of Personal Information Act (POPI): We strive for 100% compliance with international data privacy regulations including the requirements of South Africa’s Protection of Personal Information Act (POPI) and the UK’s General Data Protection Regulation (GDPR).

OUR BRAND STORY

Boomerang has grown through the years from a captive call centre for a single outsourcing customer in 2005 to a dynamic, results-driven outsource contact centre provider employing 100s of full-time employees. We now service a variety of industries in English speaking territories across the globe, including insurance, hospitality, leisure, technology, utilities and telecoms.

Boomerang SA has a philosophy of growing and promoting staff from within. There are many success stories of persons who have trained, developed and grown through the ranks into leadership positions. Boomerang is proud of its company culture and the role it plays in providing career and development opportunities to unemployed and underemployed persons in the local community. We know our first and most important customers are the employees who make up the heart and soul of our dynamic business. Boomerang has a reputation for excellence and is known for its 100% quality assurance guarantee. The company is ISO9001:2015 certified, has received numerous accolades and won awards for providing quality services and being a reliable, sustainable contact centre business partner. Boomerang Marketing Solutions South Africa is an authorised financial services provider.

OUR CLIENTS LOVE US.

"The service that we've received from all staff at Boomerang Marketing has always been exceptional and our hotel managers have often commented on the way they move heaven and earth to assist members."

Preferred Guest Card

Three Cities Management
"A long term, sustainable partner - I would definitely recommend."

Unlimited World

Channel Partner

OUR CULTURE SHINES THROUGH.

Boomerang SA has a flat organisational structure from which inclusivity and camaraderie flow effortlessly. The unforced buoyancy and freedom with which our team members flaunt their authentic selves have our clients captive, in a good way.

GET A QUOTE

Get in touch today for a free, no obligation quotation.

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