TELEMARKETING

International quality-certified, outsourced voice and Business Process Outsourcing (BPO).

QUALITY BPO + CONTACT CENTRE

Innovative Alpha CRM system for domestic and international clients.

CONTACT CENTRE

Inbound and Outbound contact centre services domestic and international.

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WHY PARTNER WITH BOOMERANG SA?

Welcome to the home of super fantastic Customer Xperience (CX). Boomerang SA brings passion to customer services and sales to the world. Our Team becomes an extension of yours to deliver international, quality certified, outsourced voice and business process services. Looking to outsource your contact centre, customer services, call centre sales or business process services? Look no further.

COVID-19: OUR RESPONSE.

The global Coronavirus (COVID-19) pandemic hasn’t compromised our service delivery. Boomerang SA is proud to have delivered uninterrupted services to our clients throughout the pandemic. Our clients benefit from robust on-premise operations with multi-site redundancies as well as WFH (Work from home) capabilities. If you are looking for uncompromising, no excuses and quality service delivery - look no further.

BOOMERANG IS PROUDLY SOUTH AFRICAN, WITH A GLOBAL FOOTPRINT.

Established in 2005 in Cape Town, South Africa proven, reliable, and dedicated to delivering only the best CX. Our people, organisational culture and deep domain expertise set us apart as your ultimate outsourced contact centre, telemarketing and customer services partner. If you are passionate about CX and want to work with likeminded partner – look no further.

CONTACT CENTRE

International Inbound and outbound contact services.

TRAINING

Providing call centre staff development and training.

BPO SERVICES

We are an extension of your team. Leverage our expertise, our passion for customer experience delivery through multi-channel contact centre operations to have your customers feeling awesome!

WE GIVE TELEMARKETING A GOOD NAME.

As part of our international quality-certified, outsourced voice and Business Process Outsourcing (BPO) offering, we market our clients’ goods and services through inbound and outbound calling. Our responsiveness to clients’ requirements and strict adherence to regulatory conditions augment our client retention efforts. We comply with FSCA requirements and international best practice service and security standards, to opt-in and profile client data.

DATA PRIVACY IS OUR TOP PRIORITY.

In our acquisition and use of our clients’ customer information in outbound telemarketing, we adhere strictly to regulatory requirements, and comply with customers’ wishes.

OUR BRAND STORY

Established in 2005 Boomerang SA has proven staying power. We have grown through the years from a captive call centre for a single outsourcing customer in 2005 to a dynamic, results-driven outsource contact centre provider employing 100s of full-time employees. Boomerang is proud of its company culture and the role it plays in providing career and development opportunities to unemployed and underemployed persons in the local community. We know our first and most important customers are the employees who make up the heart and soul of our dynamic business. Boomerang SA has a reputation for excellence and is known for its 100% quality assurance guarantee. The company is ISO9001:2015 certified, has received numerous accolades and won awards for providing quality services and being a reliable, sustainable contact centre business partner. Boomerang Marketing Solutions SA is our holding company and an authorised financial services provider.

OUR CLIENTS LOVE US.

"The service that we've received from all staff at Boomerang Marketing has always been exceptional and our hotel managers have often commented on the way they move heaven and earth to assist members."

Preferred Guest Card

Three Cities Management
"A long term, sustainable partner - I would definitely recommend."

Unlimited World

Channel Partner

OUR CULTURE SHINES THROUGH.

Boomerang SA has a flat organisational structure. The passion we have and the freedom with which our team members flaunt their authentic selves have our clients captive, in a good way.

GET A QUOTE

Get in touch today for a free, no obligation quotation.

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